Frequently Asked Questions!
Q: Are these knives sharp?
A: Yes, all of our knives are sharp.
Q: Do you sell blunt knives?
A: No, currently we do not sell blunt knives. However, we may be adding them in the near future, so subscribe to our newsletter for updates!
Q: Do you sell butterfly/ballisong knives?
A: No, as a UK company we can not send butterfly knives from the UK. However, we do have butterfly trainers coming very soon!
Q: Do you accept returns?
Of course! We accept returns up to 14 days after purchase. If for whatever reason you're unhappy with your purchase, you can return the knife to us. Please note, that you the buyer will be responsible for returning the item in its original packaging and condition, so it will be available for us to sell again.
Q: Is there a minimum age requirement to buy your products?
A: Yes, we require that you are of the legal age in your country or state to purchase knives. Although they are for collectable purposes the knife laws still apply. Someone of the minimum age of 18 is required to purchase the knives.
Q: Can you send these knives to my country?
A: We send our knives throughout Europe, USA, Canada and Australia. If your country is not on the list, then we believe we can not legally send our items to you.
Q: Will my knife be taken by customs?
A: No - 99% of the time. In exceptionally rare occasions where items are mistakenly taken by customs, we will be here to do everything we can to retrieve your item for you. We have years of experience in dealing with customs, and have exceptionally good relations with UK customs. However, if an item is seized and wrongfully destroyed, we will refund you the cost of the item.
A: No, you will not be charged VAT/Customs Tax by your customs if you purchase items through us.
Q: How long will my knife take to get to me?
A: Depending on your delivery location, we normally delivery in:
UK Delivery: 1-2 working days.
Europe Delivery: 3-7 days
Worldwide Delivery: 3-10 days
We always do our best to deliver on time, and check tracking updates daily for you. However, occasionally our delivery partners (Royal Mail UK), may take slightly longer than expected.
Q: How old do I need to be to purchase a knife?
A: Within the UK, you must be 18 years of age to purchase a knife. We carry out strict checks to ensure buyers are 18+ years of age. You will be asked to provide proof of identity if we are unable to verify your age with our normal checks.
Q: Is my personal information safe?
Yes, 100% safe. We can not see/store any of your credit/debit card information. This data is processed through PayPal and is secured on their side. We are able to see your name and address, as this information is needed to send your item/s.
Our site is SSL secured.
Q: What forms of payment do we accept?
We accept Paypal & all major credit cards - including Visa, Mastercard and Amex.